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simsinai centre faq

Where is the SimSinai Learning Centre?
All courses are held in the SimSinai Learning Centre located on Level 2 in Room 218, one floor below the main floor of Mount Sinai Hospital, 600 University Avenure, Toronto, ON. See a map.

What should I wear?
You will be actively trying to resuscitate our simulated patients. Comfortable clothing is a must. Scrub suits are not recommended but acceptable. A stethoscope is a required fashion accessory, as you will need to examine simulated patients during resuscitation scenarios. The SimSinai Centre is a scent-free workplace and we ask that all participants refrain from wearing any cologne or perfume.

Do I need to pack a lunch?
No. There is a refrigerator available to keep lunches cold, if you choose to bring your own lunch. There is a cafeteria and a Tim Horton's coffee shop next to our SimSinai Learning Centre, however they are both closed on weekends. The Second Cup does remain open on the weekends.  There are many restaurants nearby, including some excellent ones on Baldwin Street behind the hospital.

Where should I park?
There are two paid parking lots behind the hospital on Murray Street. Be careful to keep all valuables out of sight to deter thefts. See more parking directions.

I'm taking the subway. Where should I get off the train?
The hospital is located between Queen's Park and St. Patrick stations. Either station is a close walk to the hospital. See a map and more directions »

Do I get a receipt?
Yes, you will receive a receipt for your course tuition at the end of the course.

What happens if I fail the course?
Our instructors and course directors attempt to identify any course participants who are experiencing difficulty as early as possible. Remedial efforts will be made during the course but passing the course is NOT guaranteed.
To be successful, please ensure that prior to the course:

  • You read the ACLS manual.You read the ACLS manual.You read the ACLS manual.
  • Have good knowledge of ECG interpretations.
  • Do the self test provided on the CD ROM in the manual.

This course is designed for healthcare providers who have working experience in the areas of ER, ICU, OR and Step Down units as well as experienced Paramedics and RT's. This course is NOT suited for recent graduates of any healthcare program who have not gained substantial working experience.

What happens if I cancel my registration, change my course date or don't show up for the course?
BLS & ACLS Cancellation/Postpone Policy:    

Refund Information: NOTE: A spot at the course is only held once a payment has been received by the SimSinai Centre. We cannot book another student for the course unless you cancel your registration with enough notice. 

  • If you notify us that you want to CHANGE your course dates 15 or more days before the course, we will accommodate your request without penalty. 
  • If you decide to CANCEL with 15 days or more notice before the course, we will retain 10% of your payment to cover our administrative expenses. 
  • If you CANCEL/CHANGE with less than 15 days notice before the course date, we will retain 50% of the tuition cost as compensation for preventing another student from taking the course. 
  • If you DO NOT show up on the date of the course WITHOUT PRIOR notification to the SimSinai Centre, NO REFUND will be provided. In the event of an unexpected catastrophic event, SimSinai Program Administration will review your case. Penalties may be waived and you will be allowed to reschedule the course to another date, note we cannot provide refunds beyond what is described above.